Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from FreshFrag ("the Site"). We value your privacy and are committed to safeguarding your personal data in accordance with the highest standards.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• "Cookies" are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, visit allaboutcookies.org.

• "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site to ensure an optimal browsing experience.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfil any orders placed through the Site — including processing your payment, arranging shipping, and providing invoices and order confirmations. Additionally, we use this Order Information to:

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us use your Personal Information as described above. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a UK or US resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a UK or US resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of your country of residence, securely matching our global standards.